Refund Policy

We want to ensure your order arrives without any issues, which is why we have clear shipping and refund guidelines in place. These details explain what to expect regarding delivery times, potential delays, and what to do if there is a problem with your order. If your package is missing, arrives damaged, or if you need a refund, our process is designed to make resolving these issues as straightforward as possible.

Review Your Shipping Details Carefully

Incorrect shipping information can lead to delays, missed deliveries, or returned packages. To avoid any issues, double-check that your address, including the street name, apartment or unit number, city, and postal code, is entered correctly before completing your order. If you realize there is an error after placing your order, contact us immediately. We will make every effort to update the details if the order has not yet been processed for shipping. However, once a package is dispatched, changes may not be possible. If an incorrect address was provided at checkout and the package cannot be delivered, we won’t be able to offer a refund. Ensuring accurate shipping details from the start helps prevent delays and ensures a smooth delivery.

Easy and Transparent Refund Process

We want you to feel confident when shopping with us, so if your order doesn’t meet your expectations, we’ve made the refund process simple and straightforward. You have 30 days from the delivery date to return an item if you’re not satisfied. To get started, just contact our customer service team, and we’ll provide the return address along with any necessary instructions.

To qualify for a refund, the product must be returned in its original packaging and in unused condition. Once we receive the item and verify its condition, we’ll begin processing your refund. Please note that shipping fees may not be refunded unless the return is due to an error on our part.

If your order arrives damaged or contains the wrong item, let us know right away. We will gladly send a replacement at no additional cost or issue a refund if you prefer.

If you have any questions about returns or need assistance, our team is ready to help. We aim to make the process as smooth and stress-free as possible.